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  Case Studies Questionmark Case Studies

Questionmark Case Study

Perception Meets High-Volume Delivery Needs of Loughborough University


Introduction
Loughborough University has been a pioneer in the use of Questionmark software since the mid 1990s. Loughborough was quick to recognise the many benefits of Computer Assisted Assessment (CAA) and developed systems to provide students with the most effective resources, encouraging them to take responsibility for their own learning.


Developing the system
From a standalone version of the software and on through to a wider licence of Questionmark Perception, Loughborough University has continued to develop its CAA system until it now boasts one of the largest and most advanced CAA set-ups in the UK higher education sector.

The University currently runs a load balanced Perception 3.4 service on two high specification Windows 2003 servers. These are back-ended by a dedicated Sun machine running Oracle 9i. The system supports 60 Question and Test authors across the university, the majority of who are academic staff.

Usage of the system has grown significantly year on year. It delivered and marked some 46,000 assessments between October 2004 and January 2005 alone.




Using the system
Scenarios of use vary from high stakes invigilated course work assessments, through unsupervised coursework, to diagnostic assessments (used to address gaps in students’ course knowledge). In fact, to date, more than 33% of the University undergraduate population has used the system to support their studies.

Myles Danson, Computer Assisted Assessment Manager at Loughborough University, comments, “We have a steep change strategy in place to increase our system usage, making best use of the spare capacity that exists currently. The majority of the system use, at present, is within the Mathematics for Engineering area. This accounts for almost 70% of our traffic. The tests are generated from a question bank of over 6,000 questions, each with individual feedback. This bank of questions will increase to around 7,000 within the next six months. We are keen to share the successes within this department with others around the university and we are already seeing interest from many and varied groups.”




Introducing new users
One of the most recent new users of Perception is the English and Drama department. Here there was a need to assess the grammatical skills of the 115 students within the group. They were able to review the course material in their own time but were given a limited number of attempts to pass the final assessment.

Marking was done automatically, as was feedback, enabling students to learn from their mistakes and improve their skills. It also took the burden of marking away from the tutors, freeing up their time for other, more productive tasks. The success of this first project has encouraged further interest and more staff from the department are now coming through for product training on Questionmark Perception.




Providing greater support
The continued success of the CAA initiatives within the university has been supported by the addition of new roles/positions across the institution. Four Online Learning Development Officers (OLDOs) have been appointed to provide support and advice in material generation. Also, a new Online Learning Support Officer (OLSO) now fulfils all gate keeping duties for the system.

These appointments clearly demonstrate the importance placed on online learning resources at Loughborough and the desire to further develop and extend use of the technology in the future.




In conclusion

Myles Danson concludes, “We are in close contact with Questionmark regarding all technical development and we support their events wherever possible. We are strong supporters of the QTI standard and this has already begun to allow universities, through national initiatives, to develop large scale question banks for the use of the wider higher education sector. There are many interesting projects underway to enhance online learning techniques and we will continue to participate and share our experience wherever appropriate.”

 

PDF document This case study as an Adobe .PDF file (1 page PDF – 69 kbytes)


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